We’re here to help you with anything related to color analysis, payments, feedback, or technical issues. Feel free to reach out — we usually respond within 24–48 hours.
For all queries, write to us at:
👉 haneulpalette@gmail.com
You can contact us for:
Issues uploading your photo
Errors or analysis not loading
Payment or premium access support
Requests for PDF color reports
Suggestions or feature requests
Questions about your color results
Business or collaboration inquiries
For brand collaborations, influencer partnerships, or affiliate opportunities:
📧 haneulpalette@gmail.com
We respond during:
Monday – Saturday, 10 AM to 7 PM (IST)
Responses may be slower on Sundays or public holidays.
If you faced any issues, please tell us — even small bugs or feedback help us improve the platform.
We are based in India, inspired by Korean beauty standards.
Online service available worldwide.